Reinstalling Acrobat
I had to uninstall Acrobat to find out if it caused problems with my Outlook, and now I can't reinstall it? Download manager says it's up to date, but it's not even on my computer anymore? How do I get...
View ArticleUnable to install updates nor exclusive features; Adobe Application Manager...
I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to...
View ArticleNo Subscription Found
Hi,I have purchased a subscription, downloaded PS6, but when is comes to starting the subscription, after sogning in, I get a No Subscription Found message. This after I received a confirmation email...
View ArticleWhy won't apps won't install on Mac Pro, Exit Code 7, even after many hours...
2008 Mac Pro with 10.8.2. Already own PS 13.0.3 and LR 4.3. Enrolled in Creative Cloud a week ago, but still have not been able to install (after successful download) InDesign or Illustrator....
View ArticleFlash Builder 4.7 installation fails
HiI installed Flash Builder 4.7 successfully to my C: drive. I needed to change Creative Cloud directory so uninstalled Flash Builder and changed installation directory to another drive. Other Creative...
View ArticleAcrobat XI Pro Will Not Install From Cloud
I have been able to install all of the other Creative Cloud apps on my iMac but Acrobat XI will not. It downloads just fine, but when the installation begins, it tells me that Safari is running and...
View ArticleStill Not Able To Install PS6
Day three trying the get my subscription PS6 installed on my mac pro with OS X 10.8. Started with an inability to download the Application Manager. On Friday the call centre provided a link to download...
View ArticleDownload appears corrupt - installing to Windows XP and Windows 7 Pro 64bit
I have tried to install Photoshop, Illustrator and InDesign onto 1 Windows XP computer and 2 Windows 7 computers and in every instance I have received the message "download appears corrupt. U43M1D207...
View ArticleWhy have all my Adobe apps gone into trial mode although I have a subscription?
In the last day my Creative Cloud menu bar app on my Mac won't allow me to log in and all my apps now come up with a 30 day trial instead of opening normally. Has anyone had this problem? I need to...
View ArticleInstallation failed
After sucesfully installing a good portion of the available Adobe Cloud applications: Ph, AE,FL,ILL,MU,Id, I am now getting: Installation failed. The error message reads.Exit Code: 7Please see...
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Update failed (U44M1P7) Error: DW063, DW050, DW023
Please help - I continue to receive the same update failed message regarding CS6 Extended 13.0.3 x64. I am a Creative Cloud member running OS X 10.8.2. I've tried uninstalling and reinstalling, signing...
View ArticleAdobe application manager not updating software
Upon clicking the update icon Adobe Application Manager opens up fine, I click the update button and the Initializing loading bar appears but doesn't progress!!! I am running Version 7.0.0.189...
View ArticleDo I have to re-download apps?
Hi, I have registered for a trial of creative cloud. Creative cloud for teams will become available in South Africa next montha and a few of us pan to purchase it to work together as a team. Will I...
View ArticleAdobe Bridge is missing
Hi there, For some reason my Adobe Bridge CS6 has gone missing, I have searched the drive and checked the trash but it is nowhere to be found. I am using Creative Cloud on OSX, I have tried removing Ps...
View ArticleAAM shows LR up-to-date at 4.3; LR is at 4.1
(Mac OS Mountain Lion) I am a Creative Cloud subscriber. My application manager says that lightroom is up-to-date at version 4.3; however, lightroom reports itself as version 4.1 and notes the...
View ArticleExit Code 6 installing CS6 on MacBook Pro
Exit Code: 6Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS013 ... -------------------------------------- Summary...
View ArticleCannot use AAM, had to install it separately, now I cannot update any of the...
My windows 7 machine would not install AAM, so I followed directions on the forums to get the installer and manually install AAM. Workaround #1 Once installed AAM will not install any software, I get...
View ArticleADOBE HAS THE WORST CUSTOMER SERVICE EVER!!
I have been trying to figure this creative cloud out for over a month, I call in they dont comprehend, I chat online they still just ask me the same question with no resolution, and check this out.....
View ArticleCAN SOMEONE PLEASE TELL ME HOW TO ACTIVATE ADOBE CREATIVE CLOUD??
I'VE TRIED TO CONTACT ADOBE FOR ASSISTANCE, NO LUCK, THEY SEEM TO NOT KNOW WHAT THEY ARE TALKING ABOUT. CAN SOMEONE PLEASE EXPLAIN HOW I AM PAYING FOR THIS SERVICE AND NOT ABLE TO USE IT. IT ASKS FOR...
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How do I find out and manage which devices I installed Adobe Creative Suite on?
I need to activate Adobe Creative Suite on a second computer, but a window comes up saying that I already have installed Creative Suite on a maximumo of 2 computers. I know that I can only download on...
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