Quantcast
Channel: Adobe Community : Unanswered Discussions - Creative Cloud Download & Install
Viewing all articles
Browse latest Browse all 24775

Still Not Able To Install PS6

$
0
0

Day three trying the get my subscription PS6 installed on my mac pro with OS X 10.8.

 

Started with an inability to download the Application Manager. On Friday the call centre provided a link to download 6.2. It download and did not launch. Got the following error "Download Error. Please contact customer support".

 

Call centre provided a link to download PS6 direct with instructions to activate the subscription while installing. However, when attempting to install and registering by logging in, I received an error saying that I do not have an active subscription.

 

Spent time with the call centre yesterday but they seemed technically inapt.

 

Since then I searched the forums and followed various fixes including cleaing out my system, updating to OS 10.8, updated java, flash etc.

 

Still unable to download any software from creative cloud. And nothing previously downloaded works.

 

Talk about getting frustrated.

 

Anyone out there that can help?


Viewing all articles
Browse latest Browse all 24775

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>