I have tried to install Photoshop, Illustrator and InDesign onto 1 Windows XP computer and 2 Windows 7 computers and in every instance I have received the message "download appears corrupt. U43M1D207 error. I have combed the FAQ's and a lot of other mostly MAC users are receiving the same errors.
I have downloaded the Creative Suite cleaner and have used it multiple times on all the computers with the same failure over and over again.
I have also gone to Adobe Downloads and ran the patched Adobe Application Manager and still no luck.
In one FAQ a tech tells people to go to the trial versions and download those and then sign in and the subscription will appear. On 3 of the computers this worked, but on the third computer I started today, the subscription box never showed up even though I logged on with the employee's cloud subscription ID. I downloaded three of the applications only to have to go back and un-install the applications because it asked to either run in trial or supply a serial number.
On my fourth computer running Windows XP I downloaded Photoshop extended just fine and Illustrator, but there's no selection for InDesign, so I can't download it.
Last night I sat on a chat session for 30 minutes only to find out that there were no tech's on duty only customer support and she said that I would need to call in on Mon-Fri. I can't wait until Mon-Fri as I need to do this off hours.
I'm at the end of my rope with aggravation and I have 7 more computers to go and they are scattered around the USA.
If anyone has any idea what may fix my dilemma I would surely appreciate it! Thank you in advance.
Update: After getting away from the problem for awhile, I decided to clear the cache on both problem computers, run CCleaner and reboot. I then went back to the Trial Download page and everything worked perfectly. I could see InDesign on the Windows XP computer and on the Windows 7 computer the subscription box appeared. I had my answer and everything appears to work properly now.
I still don't understand why downloading from the Cloud site doesn't work especially since many of the problems I have been reading about in other threads were started back in May, 2012.
Also I don't understand why when so many techs like myself have to work after hours and on weekends there are no Adobe techs on the chat line. My company spent a lot of money on the new subscription and will continue to do so in the future and all I can find is work arounds instead of the Cloud download site actually being repaired.