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Download Link Broken?
When I try to download Photoshop from https://creative.adobe.com/products/photoshop nothing happens. I use Chrome so I switched to safari thinking that it may be the browser, but on safari after...
View ArticleHow to uninstall LR & re-install on new computer
How do I uninstall LR from old computer to new computer
View ArticleRunning 2 versions of Adobe products
Hi, I am a Creative Cloud user and currently run the applications on Mavericks on a Mac desktop computer. I am thinking of buying a mobile Wacom drawing tablet that runs on Windows. Is it possible for...
View ArticleCreative Cloud desktop failed to install
Hello, I needed to remove Creative Cloud desktop a while ago, as I was having issues (can't quite remember the details). I have not been able to reinstall Creative Cloud desktop app since. The hard...
View ArticleCan older versions be removed - Windows 7
I have two program files of Adobe Muse, 6.0 and 7.1.329. Can I remove the Muse 6.0? Also, I have upgraded to Creative Cloud, should I remove Creative Suite 5?
View ArticleHard disk replaced - apps deleted but not uninstalled
How do I re-download the apps? The CC manager thinks they are present and up to date?
View ArticleCan't Install Creative Cloud?
I want to install Creative Cloud but I can't because I "already have the same program open". Apparently I need to quit the open application, but I don't even have Creative Cloud, so how can I close...
View ArticleInstalling CC
I'm being asked to open an application when I try to install (download) programs. Is this because I have existing Adobe products on my computer? I'm on a Mac.
View ArticleCreative Cloud Updater on Mac?
Intel, 10.8+Menu bar says I have two Apps that need updating, but when I click I get an empty Panel that just spinsa and spins. it's been over a week so not recent.Help?
View Articletrouble installing Photoshop CC 64 bit windows 8 - internal file signature...
I had a problem and fixed it, and thought I'd post in case others have the problem. I have a new Win 8 machine. I subscribed to CC (LR+PS), but couldn't install PS 64 bit. Well, when I installed, I...
View ArticleHave Master collection license until may 1st 2014, but software is in Trial mode
Hello, I don't know what happened but I have a Master collection license registered on may 1st, 2013 (als visible in my account on https://www.adobe.com/nl/account/my-products-services.html) and it...
View ArticleError A12E5/A12E6
I am a new paying customer of Creative Cloud and I use Windows 8.1. I always get an error message (A12E5) , when I try to install Creative Cloud application manager. I have even chatted with a very...
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CC version issue
We are having a serious version issue with CC. There are 6 people on my team. One person signed up for CC a couple of weeks after the rest of us, and his version is 17, while ours is 16.0.4. We cannot...
View ArticleGetting an error message when I try to download Lightroom5
Trying to download Lightroom5 but I am getting error message. I have sucessfully downloaded PS and BR.
View ArticleMy applications are showing as installed but they are not!
creativecloud shows ai as installed, but is not on pc
View ArticleCreative cloud will not work, no access to apps
This is my second time buying creative cloud and I'm really regretting it. When I did the free trial everything downloaded and worked perfectly for me. Once the 30 day trial period was over I deleted...
View ArticleCS6 won't update
Hi I'm running an installation of CC and CS6, and whilst CC App Mangler – sorry – Manager shows an update available for DW CS6, it refuses to install. Here's the output from the error log: 12/04/13...
View ArticleHow to do I get my Lightroom App to show up in my cloud panel?
I have the latest version of Lightroom, 5.3. I received notification from Adobe and installed the upgrade. However, Lightroom does not show up in my creative cloud installed apps list. I would like...
View ArticleWhere is LR5?
For the last 3 months or so, Lightroom 5 has been one of my CC apps. This morning it disappeared from my list of apps and from the possibles apps? What's up?
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