Cannot download CC trials on Macbook Pro (Mavericks).
Hi, I have been able to download Audition CC, however each time I try to download the trial of Photoshop, Premier Pro, After Affects, InDesign, Prelude and SpeedGrade, the downloaded bar freezes at 42%...
View ArticleLR 5.3 will not open Sony A7r files, can anyone please help?
I installed lightroom 5 from disc, then updated to 5.2 and 5.3 so I could open files from the Sony A7r. After hours, I keep getting "files can not be read". I am able to open the files in PS 6. I...
View ArticleLightroom CC unable to start
I just ordered the CC for photographers, downloaded and installed Photoshop and Lightroom. Photoshop started up okay, although it seems to run very slowly compared to CS6 version. Light room however...
View ArticleError downloading and installing InDesign CC trial.
Error downloading and installing InDesign CC trial, Download Failed, contact custumor support (49).
View ArticleCreative Desktop Refused to Install
I have lost count of the number of times I have tried to take up my recently purchased Creative (Photography) subscription.I have tried it with IE10 and 11, with Chrome, and with Opera (all the latest...
View ArticleПрограмма не устанавливается
После длительного ожидания установки программы, получаю сообщение о том, что программа обнаружила проблему, программа не может быть установлена.Ни каких предложений по решению проблемы, кроме как...
View ArticleTwo computers, one licence
We have 2 computers with 2 different email address in our house. I was told by an agent at Adobe Creative Cloud when I first tried to get CC that we need only one licence for both computers. How do...
View ArticleInDesign Cc trial
The InDesign icon show as up to date in my CC window, but is not visible in my applications folder.
View ArticleReinstalling Creative Cloud
Hi there, I am formatting my Mac and want to know if I can reinstall Creative Cloud Apps from scratch? I know you're allowed two installs but this wont be a second install as I will be formatting the...
View ArticleCreative cloud shows app as installed although it isn't installed on my computer
Hi there, I had the test version of indesign, it ran out and now I decided to get the license. I have deleted the creative cloud and all apps from my mac. After installing the cloud indesign shows...
View ArticleCan't install lightroom
I keep getting this error: Exit Code: 7Please see specific errors below for troubleshooting. For example, ERROR: DW006 ... -------------------------------------- Summary...
View ArticleI had a problem in installing creative cloud trial version
Problem in installing trial version
View ArticleConstantly signing in to CC and Apps
Every time I shut down I have to sign in to all the Apps I launch as well as CC. It then asks me to register again. Mac OS 10.9
View ArticleWhy do I get the following message installing Illustrator?
installation succeeded but a patch failed unable to extract the downloaded files. press retry to download again. (u44m1i210)
View ArticleHow do I get a serial number for my expired AI?
I have joind the CC suit and need to activate my expired free trial of AI.
View ArticleIllustrator CC won't download
Ive been trying to download Illustrator CC for over 15 hours, I downloaded the java for OX X 2013 - Ive tried to download in safe mode...I am on a tight deadlin and need this installed ASAP - HELP!
View ArticleHow do I stop Photoshop from loading photos on a MAC?
I have a MAC. I started loading photos on a file over 18 hours ago and it still is going. I want to stop it, but cannot figure out how to do that. Any suggestions? Thanks
View ArticleError code A12E1
Installin in a Mac Tower 2x2.68 GHz Dual-core Intel Xeon 5 gigs RAM 325 gigs availabletrying to download Creatve Cloud and still getting A12E1 Error code. What can I do to fix it
View ArticleUpdates Show After Installed?
I just installed CS6. So, I selected Help-->Updates in Photoshop and discovered just about every app in the suite needed to be updated. So, I downloaded and installed the updates, rebooted, opened...
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