No Apps in my Creative Cloud window.
I have downloaded the Creative Cloud application and when the CC Window apprears on my screen, it is blank and does not show any apps. Can someone help me with this?
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my after fx will not download bc the creative cloud says i have it and i dont
View ArticleHow do I fix this? "Acrobat XI Pro. Installation failed. Unable to extract...
How do I fix this? "Acrobat XI Pro. Installation failed. Unable to extract files. (EX20) I tried to dowload Acrobat XI but I didn't have enough hard drive space. I removed some files and performed a...
View Articletrouble downloading
I am installing the creative cloud. I cannot get it to download completely. It begins extracting and then says there is an error. I purchased a card with a redemption number. Perhaps I did not do...
View ArticlePhotoshopElements 11
I've downloaded a copy of my Photoshop Elements 11 to a new PC running windows 8.1. Its broken down into three 3 downoad files....
View ArticleProgress bar stops while downloading PS update
PhotoShop CC runs perfectly. But Perspective Warp was not listed under Edit. A video said to download the PS update. When I attempted to download the PS update, the progress bar moves half way across...
View ArticleAm I running PS CS6 or PhotoShop CC
I have a copy of PS CS6. I purchased CC a few months ago. When I launch PS, Adobe Phtoshop CS6 appears at the top of the monitor. How can I tell whether I am running my original PS or the PS that I...
View ArticleCannot Launch Photoshop
I cannot launch photoshop. I get the screen asking me to try the free trial or input a license key (as though I was a new customer). My account is active, auto payment deducted 4/1. I also cannot...
View ArticleCreative Cloud needs email verification that email is no longer in use.
I have an old email that I no longer use and is not even in service anymore. However i made a new adobe I.D. but that old email is still in my creative cloud account how am i supposed to verify it? I...
View ArticlePhotoshop CC won't load /Cloud no longer sees me. prepaid?
Cloud only gives me options to "TRY" . I have a prepaid membership and no serial number (student edition) . Illustrator and indesign cc (64bit) are downloaded and working. But I no longer have...
View ArticleI have purchased photoshop but cannot download
I have purchased a subscription to Photoshop CC but every time I try to download get a message that there are difficulties, have disabled firewalls but still no go. I wish to cancel the subscription as...
View ArticleLightroom 5 and CC
I bought a new Mac Mini with iOS 10.9.2 and 16GB RAM. Why can't I see lightroom 5 app in my creative cloud account? I can only download the trial version which is limited to 30 days.
View ArticleCan't seem to find CC Acrobat XI app
I can't seem to find the app for CC Acrobat XI - when I try to download, nothing happens. Can anyone help?
View ArticleInstalling Premiere Pro
How can I install the app if it icon is not available at the Creative Cloud list?
View ArticleInstalled latest version of Flash CC and did not get HTML5 Canvas
Hello, This weekend I installed Flash Professional CC on a new Mac running Mavericks. It is a new OS and the first time installing Flash CC on it. After the isntallation I ran the program and saw that...
View ArticleTrouble installing updates.
I Updated my Adobe Cloud for my desk top. I then tried to update programs that I use - particularly Illustrator which currently is not responding when I try to Save files- and I am getting update...
View ArticleI have a copy of Lightroom 5 and Adobe will not give me a S/N
Let's say I'm upset for starts. This is day 4 now and I'm in a website desert. The Adobe getserial site doesn't work.
View ArticleWhy is there only "media pending"?
I updated my creative cloud two days ago and since then any premiere pro projects I open have had "media pending" and I've let it sit a few times to see if it will load, but it just stays the same for...
View Articledownoad PS and LR?
I just got a new computer and want to downwload Photoshop and Lightroom. How do I do this?thanks,Mark Citret
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