I have a single app CC membership for Adobe Photoshop (£17.58 per month) which has been in place since around May last year.
I recently had trouble with my laptop which was taken in for servicing and had to be completely reset.
I am now trying to reinstall Photoshop onto my computer using the following link: https://creative.adobe.com/apps but when signing in I get an 'access denied' message despite the fact that my payments are still being taken therefore my membership should be active.