Download of CC freezes
Hello! So I just bought the Student/Teacher version of the Creative Cloud, and I'm trying to download it. I have done nothing else besides select Fireworks to download, and it was to download along...
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Creative Cloud setup won't run?
I keep getting a blank "we've encountered the following issues" box when I try to run Creative Cloud Setup. It doesn't even try to install anything it just shows this every time. I just bought CC and...
View ArticleProblem with App Manager
In trying to download PS CC, Application Manager failed and would not update, after first claiming that another instance was running. I tried re-booting to no avail. (I am upgrading from CS6, running...
View ArticleDownloading Flash Professional CC failed, but status in Cloud says "Updated"
Please help me understand how to fix this problem.Something went wrong during the instalation of Flash.I had to exit Cloud because the whole computer froze.However, now the status-bar for Flash says...
View ArticleCreative Cloud Photoshop won't install
Can anyone tell me how to get onto photoshop, i have just joined creative cloud I press download but it doesn't install. I have an iMac - version 10.6.8 Memory 2GB 800Mhz Processor 2.8GHz Core 2 Duo
View ArticleCreative Cloud Desktop App refuses log-in for Windows 8
I've been getting this "unknown server error" for 4 days on my windows 8 creative cloud desktop app. I cannot install other CC aps until you resolve this. -- This has been a problem ever since creative...
View ArticleProblem With Installing Creative Cloud
Every time I try to install Creative Cloud, this message pops up saying, "Adminitrative privileges are required to continue with installation." I Am on the administrator account and i'm not sure what...
View ArticleJust purchased Creative Cloud, it didn't give me the option to install...
Hi, I just purchased CC and all of the programs are appearing to install apart from photoshop. When I search for it in my files the only thing that appears is "uninstall photoshop cc". Should I do that...
View ArticleHow big are CC apps? Maxed out bandwidth and brought down website!
Trying to install Adobe CC apps today maxed out the bandwidth for the entire company AND brought down our website. Some information on the file sizes before I started would have been helpful. We're now...
View ArticleUpdating Adobe Application Manager silently in an Enterprise, how?
Hi We have deployed Creative Cloud CS6 on Windows 7 and now the Adobe Application Manager (PDApp) needs to be updated to work, but the remoteupdatemanager doesn't update that component. I've tried...
View ArticleInstalling Acrobat XI Pro
I just bought the monthly subscription and am having trouble downloading the program, I get the following message right at the end of the "Updating Adobe Application Manager" process: "We've...
View ArticleI have cs2. Was running on OSX Snow Leopard. Upgraded OSX to Lion. Now CS2...
I would like to upgrade to Photoshop CC. Do I get a discount for owning cs2? How do I claim the discount?
View ArticleCan not Re-install Cloud Programs
When I uninstall a cloud program in this case lightroom 5 (happened to premiere to before too) and I try to go back to reinstall it from my cloud manager it shows installed and up to date even though...
View ArticleUpdate Creative Cloud
Every time I'll update Creative Cloud message appears: "Error code: A12E1". What should I do?
View ArticleInstallation Problem
Hi I'm trying to install Elements 11 to Windows 7 but get a message saying 'Shared Technologies' failed to install, what do I do now ?
View ArticleConverted from Full Cloud to just PS app
After I changed from full cloud customer to just one app of Photoshop all the icons on my computer turned to PS icons and every single program would only load photoshop. I did a system restore and got...
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Same application updates over and over again
Hi, Creative Cloud tells me there is an Update for InDesign.When install the Update everything seems to work, i get a success message.But when I reboot my computer – or close Creative Cloud and start...
View ArticleTrying to update Extension Manager.
Each time the download fails. When I check the error log this appears: Extension Manager 6.0.7 UpdateInstallation failed. Error Code: U44M1P7 Please advise!
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I can't get CC to update. Is it a temporary thing? I have no access unless I...
I've closed all programs and that didn't help either.
View ArticleCREATIVE CLOUD APP UPDATE FAILS TO INSTALL
Last update that is installed on 15inch MacBook Pro is dated 18 June 2013. All attempts to install fail. Last one read "Adobe Creative Cloud failed to install". Not very helpful. I have updated...
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