Installer freezes on Macbook Pro
Hi,I am trying to install Creative Cloud on my MacbookPro on OSX 10.7.5, downloaded the installer, started it but nothing happens. Frozen with a window saying "Initializing installer".I have killed the...
View Articlemissing plugins installed in PPro CC via Extension Manager
I downloaded Premiere Pro CC 2 weeks ago and played with it a bit before going back to work on an ongoing CS6 project. (I own a CS6 license from last year.) When I was in PP CC, I noticed that my...
View ArticleI can't find Photoshop CC
I have upgraded and updated Photoshop CC on Creative Cloud once; I deleted it and then upgraded it. Now I can't find it. help plzzz
View ArticleInstalling/Licensing CC apps
I am considering purchasing CC apps through our Volume license account Do users have to have their own ID to install/license the products or does it have to be done through the Volume license...
View ArticleStudent and Teacher Edition Annual plan
If I subscribe to the Student and Teacher Edition Annual plan for £15.88 per month, do I own the software after the year or does my subscription end?
View ArticleCannot reinstall uninstalled Premier Pro CC
Premier Pro CC was not working at all (would not open), so I uninstalled. I now cannot re-instal because Creative Cloud believes it is still on my system. What do I do?
View ArticleI can't download any apps in CC
I just became a paid CC member and when I go to download any new apps the app center gives me an error message that says "Download Error" and this happend after the latest CC update I was prompted to...
View ArticleInstalation of Elements 11
Elements 9 and Catalogs on HD C: Photos on HD H.. Added HD G with Win 7 -- I want to put Eelments 11 on HD G. Will instalation find old catalogs? Will instalation transfer catalogs to HD G? Ralph
View ArticleEdge and Muse updates always awkward...
Why is it that Edge updates present themselves in the CC panel as complete new "Install", and that Muse states "Up to date" while I know there is an update available and Muse prompts it too upon...
View ArticleIs there any way to resize the CC client window?
One of the computers I use with Creative Cloud is a laptop with a resolution of 1366x768. The CC client opens and runs right out of the bottom of the screen. I was wondering if there was anyway to...
View ArticleI am unable to download lightroom 5 on my laptop. i did a chat and their...
I want to telephone a specialist. What number do i use.
View ArticleMuse CC fails to install
Hi guys, I'm getting the error trying to install Muse CC on Windows. Using Adobe Cleaner Tool, as in other posts people recommend, doesn't help as Muse doesn't appear on the list of applications to...
View ArticleInstall location not working??
In preferences you can change the default install location for apps if you have not a lot of space on your C drive like i do and you can change this to an alternate disklocation like D:\adobe\Why is...
View ArticlePhotoshop CC / download
Creative Cloud states that Photoshop CC was downloaded to my Windows 7 system 5 days ago. It does not appear on my Programs and having searched nor anywhere on my PC.
View ArticleProblems installing Flash Builder
I've installed and used PS, AI, BR, and FL, and I installed and used Flash Builder several months ago. When I tried to use it 2 days ago, it wouldn't open. The initial splash opens and it goes through...
View ArticleDownloading upgrades fail every time
Every time I try and download the upgrades for CS6 products, they all fail. Its very frustrating. Could it be my connection or something else?
View Articleupdates available but updater says no internet when it is definitely working
updates available but updater says no internet when it is definitely working
View ArticleTried getting Creative Clound but it's not available in my country
Hi there,i wanted to get Creative Cloud. Started with getting a login but when i fill everything (like my name and email address) there was an info that it is not available in my country (i'm from...
View ArticleDownloading Photoshop CC issues
I am having an issue downloading Photoshop CC on my Windows 7. When I go to the Download button it just redirects me back to my CC.
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