Trouble installing first app on iMac
I am trying to download my first app on a new iMac and keep getting the message "quit Safari" about halfway through installing. Safari is not running. I had no problem downloading same app to my old...
View ArticleHow to close Photoshop CC
I am a student and I have had a subscription to Lightroom and PHotoshop. I received the softward as a gift and I am trying to download it now. I am being asked to close photoshop CC. How do I do...
View ArticleHaving trouble downloading and installing Premiere Elements 10 from my account.
Having trouble downloading and installing Premiere Elements 10 from my account.
View ArticlePhotoShop CC - Latest update fails.
Have talked to/chat with support and they don't have an answer. Their solution uninstall/reinstall. Did that and it didn't work.have the log files from the update and there seems to be a problem with...
View ArticleHi - keep getting a DW040 error when trying to update photoshop
Hi I keep getting a DW040 error when trying to update photoshop
View ArticleDownload trial doesn't go anywhere
I am trying to install a demo of illustrator and it just keeps on stalling on the CC popup window. The time circle just goes round and round but nothing actually happens. In the past I remember seeing...
View Articleinstall fails at 42%
I've subscribed and installed Creative Cloud on my windows7, to try Edge Animate CC, I click "install" on the Creative Cloud list of available adobe programs to test or install, the install stops at...
View ArticlePhotoshop CC Won't Run
INstalled Photoshop CC. It will not run and is shown as "Not Responding" in the Task manager in Win 7 64 bit
View ArticleProblem with corrupted download
Received this message when trying to download InDesign: Update Failed. the download appears corrutped. Please try again after a few minutes. (U43M1D207). At this point, I've tried several times. What...
View ArticleDownload Problem
trying to down load PS CC but it's saying "this link needs to be opened with an application" "Send to:" What's the answer to that riddle? What application do I use? Seems like it's always used to be...
View ArticleSome troubles with the download
hi i can't download illustrador! the message that i receive say.. download error (49).
View ArticleCan't found RemoteUpdateManager after CC install
Hello, i have installed Creative Cloud ( via CreativeCloudInstaller.dmg ) on macosx 10.9on official documentation ( http://helpx.adobe.com/creative-cloud/packager.html ) i see note about Remote Update...
View Articleadobe muse/dreamweaver not loading
since performing a system restore on my windows vista ultimate pc Adobe Muse cc and Dreamweaver will not load. I have unisntalled and reinstalled muse cc using the adobe application manager - but get...
View ArticleAnyone else experiencing difficulties in acquiring creative cloud photography...
Extremely frustrated. Called to upgrade my Lightroom 3 and CS5 and was told I could purchase the subscription for $9.99 a month and that would include all upgrades. Thought this was a wonderful idea...
View ArticleDownload Error
I am on deadline. I am trying to download Adobe Illustrator, and I get a "download error." I have found no convenient way to contact tech support to find out when I might be able to get access to the...
View Articleinstall issues Error code:A12E1
The cloud icon is on my desktop. It tells me to update but I can't. Says there is an installation issue. This has been going on since I first signed up but I haven't had time to deal with it. Help...
View ArticleProblem installing CS5
When I try to install new version of CS5 I keep getting a pop up window stating "Please close the following application to continue Adobe Bridge". I did not have any programs open while trying to...
View ArticleAdobe needs to inform people when links are not supported in Firefox or Safari
A few months ago, I was unable to download Robohelp skins from the gallery. A customer service rep informed me that I couldn't download them from Mozilla Firefox. I was able to download them after I...
View ArticleCreative cloud desktop failed to install
When i try and update crative cloud on my desktop I get the following error message. The customer support website gives me no clues Any suggestions please?
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