how to re install
my pc deleted the illustrator cc, i need to re install but the cloud doent give me option. Only to actuallize whith the consecuent error. Please help
View ArticlePS CC Sign In
I have just purchased PS CC and want to sign in for the first time. When I Try I get a message telling my computer is offline or the clock is set incorrectly, I am online and the clock is correct! Any...
View Articlesigning in to photoshop CC
Each time I open Photo Shopp CC it asks me to sign in which I do. It then acknowleges my account and says thank you. I then select the contunue button and then it asks me to sign in again. This lovely...
View Articlehaving issues installing software
I tried to install Flash Professional CC, Illustrator CC, and Photoshop CC with no luck. The only only program I was able to install successfully was Dreamweaver CC. Suggestions, please!
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Creative Cloud desktop failed to install....again
I've been having this issue repeat since day 1 and nothing seems to fix this. Anytime there is an update for creative cloud desktop I get the "Creative Cloud desktop failed to install" message. I've...
View ArticleNeed Encore CS 6
Hello. I had already downloaded Premiere Pro from Creative Cloud BEFORE I knew that in order to get Encore you must click "more information" under PPro in the Cloud window and download CS6 first. Now I...
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The Creative Cloud App for desktop can't be installed on my Macbook pro
I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is...
View ArticleMy Serial number says invalid. Trying to transfer Adobe Creative Suite.
I delicensed my Adobe Creative Suite on my old computer and am now trying to get it on my new computer. It keeps saying invalid serial number. I have already tried uninstalling and reinstalling the...
View ArticleError u44m1p7 - udating issues
It seems a lot of people ae having similiar problems with the newest updates and recieving an Error U44M1P7 message.The responses here from staf have been to point them to a faq/help page that contains...
View Articlehow do I re-install indesign cc after I uninstall it?
how do I re-install indesign cc after I uninstall it?
View ArticleWhy wont my apple let me download creative cloud ?
It always gives me a message saying I cannot do it because I didnt get it from the Apple Store. wtf?
View ArticleCEPServiceManager corruption
Corrupted CEPServiceManager, IMSLib.dll & LIBEAY.dll files--how to reinstall?
View ArticleHow do I deal with updates, which keep failing?
The latest Flash CC and InDesign CC updates keep failing. The only instruction that I receive is "retry." I have attempted to reach tech support (both live chat & phone). Chat just sends me to the...
View ArticleWhat does this error mean?
When I tried to update some software I received the following error message: Extension Manager 6.0.8 UpdateInstallation failed. Error Code: U44M1P7 This has happened at least once or twice before.
View ArticleI can't update to CC from my C6 on Creative Cloud
I've deleted the OOBE directory 3 times and still white screen. I've tried directly from the Download page, no luck. I have an iMac 3.1 GHz Intel Core i5 usng version 10.9.1
View ArticleLightroom Icon missing in Creative Cloud
I have the $9.99 a month plan for Photoshop. This also gives me Bridge and Lightroom. I have downloaded all three and they are working fine. However the Lightroom Icon has disappeared from the Creative...
View ArticleI Receive Error DF015 Unable to delete symlink "/Library/Application...
Hi, I am having issues installing Extension Managger CC. I receive the follwoing error when attempting to install Extension Manager: Exit Code: 7Please see specific errors below for troubleshooting....
View ArticleBlank white screen in Adobe Creative Cloud Desktop
I just had this issue after a passsword reset/update. I just wanted to thank the Adobe support team for the solution. Renaming the OOBE folder worked and was exactly what I needed to do. My question...
View ArticleAE12E1 Error on update
Every time I try to update this godawful steaming pile of horse dung that is CreativeCloud I get a goddam AE12E1 error. Every time. How the heck can I fix this, as Adobe obviously can't be arsed to.
View Articlecan't install creative cloud anymore
Hallo, creative cloud was not updating lately: I was always receiving an error message at the end of the update process saying the updating had failed, and to contact support. I have uninstalled...
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