can i reinstall a programme?
illustrator wouldn't open and i had to delete it. Now I can't seem to reinstall. any ideas?
View ArticleChange of membership
How do I reset my programs after changing memberships from individual to the student/ teacher subscription? Do I need to uninstall the programs from my previous membership?
View ArticleApp Manager Issue
Vitals: Windows 7 Ultimate 64Bit My Application Manager says I have apps installed that aren't. Several apps are listed as having been installed and therefore there is no way to install them, but they...
View ArticleApplication Manager Download Freezes
Hello, I am downloading application manager then opening it up... it gets about 10% of the way done and then just stops and I get error 'A12E5'. What can I do to fix this? Thanks
View ArticleCase# 0183984415 No response as promised 5 times. 3 months.
Case# 0183984415 No response as promised 5 times. 3 months. Paying you for nothing. Cannot access AI even though you keep taking my money each month for Creative Cloud use. Supposedly senior techs are...
View ArticleQuestion
How do I reinstall Acrobat XI in creative cloud after uninstallation, using Acrobat uninstaller ? The AAM list the app as ready when it is not.
View ArticleAdobe Application Manager - Download Error
I have a subscription for Adobe Creative Cloud. I have downloaded the Application Manager. I open the manager, sign in and the it just comes up saying Download Error. Please contact customer support....
View ArticleWhy is Adobe Acrobat XI Pro launching as a continuation of a trial version in...
I have completely uninstalled the trial version prior to downloading the new version with my Adobe Application Manager, yet it still prompts me to purchase the product. If I click on "License This...
View ArticleHow to reset AAM preferences so that I can download Mac desktop apps?
I tried Creative Cloud and AAM on a trial basis some time ago and quit, but signed up for it yesterday. I need to download Acrobat for Mac, but AAM says that it is already installed on the desktop,...
View ArticleCan't install Photoshop Camera Raw 7 (7.3) Error U44M1P7 since December.
I have an iMac 27" 2.8GHz running OSX 10.7.5After the install fails I get Error U44M1P7. The detailed information reads: Error encountered during installtion. More detail: Error log file...
View ArticleJust bought Indesign but why won't it download?
Just bought InDesign but download is impossible why?
View ArticleInstalling photoshop
I haveproblem installingphotoshop.Is it normalthat this programtakes longer toinstallthan otherdesign programs?
View ArticleAttempt to install Flash CS6 stalled at 24%
I have tried to install flash CS6, with the Aplication Manager, twice and both times it stalled at 24% so I had to abort. I was able to download & extract but it stalled on installation. This did...
View Articletrying to download cs6 after paying for subscription
Hi, I'm not sure where to download cs6. I just made my first payment for a one-year subscription but am having trouble figuring out where to go to start the download.
View ArticleUpdate problems
I currently can't update Photoshop and Dreamweaver due to "Error log file location: /Library/Logs/Adobe/Installers" on my mac, what does it mean and what can I do? ThanksClaudia
View ArticleHow should I reinstall a faulty uninstall?
HiI accidentally uninstalled Photoshop by deleting its folder and emptying the trash bin. (yes, stupid, I know) But now it still say installed in the application manager, and changing the language...
View ArticleDreamweaver CS6 Installer: Proxy Password Error
I am trying to install a trial version of Dreamweaver CS6 using the Adobe Download Asisstant. I am able to download the .dmg file and open. I am able to start the installer, enter my adobe user name...
View ArticleMacBook Pro Dowload???
Why can't I download my CC apps to my MacBook Pro??? I'm a member.
View ArticleCS6 Illustrator failed installation
CS6 Illustrator install failure on MacBookPro, OSX 10.7.5: Exit Code: 7, Summary 0 fatal error(s), 1 error(s) Payload: AdobeColorCommonSetCMYK CS6 4.0.0.0 {0C4E7429-E920-4125-980E-029A87AE0A4D} ERROR:...
View Article
