Hi there. I've tried using chrome, safari and firefox. I am trying to either download the trial of illustrator or purchase the full suite at the student rate--which one we can get to work. On all of the browsers my computer (2010 mac book pro, up to date) and a friend's lenovo get stuck on the load page with no end in sight.
I have tried resetting the browser settings on each of the browsers to see if that was the issue and it made no difference. Additionally on the mac book pro, I could not access the chat page. In either case, after talking to the lady on chat she told me to call back tomorrow whenever their people are on staff. But I really need this to work ASAP. Like, hours ago /=
Please help!