I have had real problems installing CC 2014. the update this morning hung so i uninstalled all my CC apps and removed all the files from my Mac. I re-tried to load CC but the download hung at "Initializing install". I checked the forums and found out about the cleaning tool. I tried this and re-installed CC. It seemed to work fine. When CC opened and asked me to sign in the app just hung. Also under the Apps tab it said "download error Download error please contact customer support."
I have played out this scenario several times now with the same error.
Can you please help me reinstall CC?