I am paying a subscription fee and have been in touch several times with support about this issue. This is plain and simple. I pay for your applications. You make sure I can use them. I am waiting for you to contact me.
<Removed by Moderator>
Now would be a good time.
Issue (So glad I can provide you ONCE AGAIN with details about this issue that proved to be an ongoing nuisance for SEVERAL MONTHS !!!!)
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1.
Install/update progress stops at 50% (more than the usable part of your apps at this time). After that I can learn more about the error. That doesn't really help.
2.
When I launch InDesign "CS6" or "CC" I get told to sign in. Being a good boy I sign in. Next up I get a nice thank you and I start humming "Hey Ho, Let's Go!"but then it dies like Joey and his friends did.
3.
Ideally someone who knows what to do contacts me to fix this. Just to make things really clear: I am still waiting for part III.