Why does the CC desktop app crash every time I try to update it? This is the error message -
We've encountered the following issues: Sorry, there seems to be a problem with the installation process (Error code A12E1) For troubleshooting tips, please visit our customer support page.
I did a chat that was of no help at all, basically told me how to downlod and install the app, which I've done too many times now. We are paying way too much for CC for issues (and service) like this.
Mac OS X 10.7.5, iMac 3.06 GHz Intel Core i3, 4 GB RAM