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Adobe Cloud says 'Download Error'

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I've had Cloud installed for nearly a year now, and all has been fine. Then, possibly after I installed Fireworks a week ago or so, it doesn't let me update my Apps and, even worse, crashes After Effects on launch.

 

I've been through Adobe support online where a helpful guy from India ran me through some options ie. remove preferences, uninstall Cloud, run the Adobe Clean tool etc. But nothing worked. Everything else seems to be working fine, fro my Adobe id to linking with Behance etc

 

When I ran the Clean Tool I accidentally uninstalled After Effects, Bridge and one other ap. But, because of this error message I can't re-download them, as the download needs to go through the Apps control panel - whcih of course isn't working. Argh!

 

Any help much appreciated!

 

cloud-error-message.jpg


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