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Channel: Adobe Community : Unanswered Discussions - Creative Cloud Download & Install
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Unable to install Creative Cloud Software - Unable to connect to adobe

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I just purchased the Creative Cloud membership and I'm trying to download install the software. The installer (via the website) attempts to contact Adobe but cannot. Keep getting 'unable to contact Adobe' error - try again or quit.

Please - need help right away. Have a project I have to work on.

 

UPDATE- Tried installing with Firefox instead of IE (All latest versions). Error in FIrefox says - Adobe Application Manager is Corrupted and must be reinstalled. Contact Support. Support is closed on the weekends and I have to work on a project - PLEASE NEED HELP!!

 

THIS IS NOT A VERY GOOD FIRST EXPERIENCE WITH ADOBE!!!! I NEED THIS TO WORK!!!

 

Update - I think I got this working. Turns out AAM was somehow corrupted and I had to find the cleaner tool which I found on another post in this forum.


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