I had successfully downloaded Lightroom and Photoshop to my laptop in October. I recently contracted a virus and my IT had to wipe my computer and re-load the OS. Now I am trying to download the software again and this time it isn't working. I first downloaded the CC Installer. I am logged into my account. When I click the download button for a piece of software the CC Installer box opens but it is empty and nothing happens after that. Any suggestions?
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