Macbook Pro, 10.9, new Adobe CC User
Photoshop CC app was showing as "You can't open the application "Adobe Photoshop CC.app" because it may be damaged or incomplete."
Tried updating from CC Desktop app, to no avail.
Error log window at that time showed:
Adobe Photoshop 13.0.6
Update is not applicable. Error Code: U44M1I28
Extension Manager 6.0.8 Update
Update is not applicable. Error Code: U44M1P28
Adobe Bridge CS6 5.0.2 Update
Update is not applicable. Error Code: U44M1P28
Adobe CSXS InfrastructureCS6
Update is not applicable. Error Code: U44M1P28
Photoshop Camera Raw 6.7 Update
Some error occured during download. Please try again later. Error Code: U43M1D206
Adobe Bridge CC 6.0.1 Update
Update is not applicable. Error Code: U44M1I32
Dynamic Link Media Server CS6 1.0.1 Update
Update is not applicable. Error Code: U44M1I32
Seeing another post here in the forum that suggested renaming Library/ColorSync/Profiles to Profiles_old before reinstalling, I did that.
- Tried a few times to update Photoshop CC from CC Desktop app, but it showed every time as Up to Date. (Would keep updating Bridge and Ext Mgr, but nothing for Photoshop).
- Closed CC Desktop app and reopened it, still said Photoshop CC was Up to Date.
- Link under Photoshop CC says "Learning and Tutorials" (not "More Information" as some forum posts suggest), and when I try to download from the resulting page, takes me right back into CC Desktop app which, of course, still says Photoshop CC is up to date.
- Dragged Adobe Photoshop CC folder to trash to Uninstall.
- Rebooted, CC Desktop app still showed same thing, Up to Date for Photoshop CC
- Closed CC Desktop App, signed in online, tried to re-download Photoshop CC through website instead of desktop app. It started CC Desktop App download, which reopened and showed Photoshop CC App as up to date, though it is no longer even in my Applications.
- Uninstalled CC Desktop app, rebooted, downloaded and reinstalled CC Desktop app, tried to download Photoshop CC app again, to no avail.
I still have the corrupt Photoshop CC app in trash, if that's needed for a fix anyone might suggest.
I'm stumped. Maybe an easy, quick, solution somewhere, but I sure can't find it. Any help or suggestions would be greatly appreciated!
Thanks