Hello,
I got a new Windows7 system and installed Photoshop Cloud CS6 correctly.
But i had a lot of problems to connect my PC with the company network using VPN. Which has nothing to do with Photoshop CS6!!
So I decided to do a Windows 7 system restore, to the configuraton of yesterday. This configuration doesn't have Photoshop installed (i did that today).
So with this system restore I can not execute Photoshop! It's not available.
When I opened Adobe Application Manager, I see Adobe PhotoShop with the status "update". Which is strange because with the system restore, there is NO Photoshop installed.
And there is also no option to uninstall Photoshop, from within Adobe Application Manager. Or from windows 7 software.\
After clicking 'Update' the system is downloading and installing the update. Which goes wrong, because there is no Photoshop to update.
Error U44M1P7, errors during installation.
So I need help!
1.) How tho re-install software, using Adobe Application Manager
2.) Why doesn't the Adobe Application Manager doesn't know that ther is no Photoshop anymore.
Thanks,
Pieter
Message was edited by: Pieter After analyzing the Adobe installer files withsupport analyzer (http://www.adobe.com/support/loganalyzer/) I got this strange message cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5 I DID NOT install CS5, I've got a CS6 Cloude licence.
Message was edited by: Pieter I used this tool : http://www.adobe.com/support/contact/cscleanertool.html Problem solved!