I have had a problem installing CC. After reading ALL the online comments and suggestions, I called Adobe customer support on Wednesday. I was told that the problem had to be escalated and that someone would call me back in 24 hours. When no one did, I called on Thursday and was told that someone would call me on Friday morning. When no one did, I called again on Friday afternoon and was assured that someone would call me before the end of Friday. I cancelled a dinner to stay home. It's Saturday afternoon, and still no one from customer service has called. I really hate being lied to. I concur with many that Adobe may have the worst customer service of any U.S. firm. So my question, should I just cancel my subscription that I've had for a week and not be able to use or still hang in there. Is Corel still in business??
How does one get Adobe CS to respond??